How To Contact City Prom

Things to know

See our fequently asked questions page for answers to lots of questions we are regularly asked. 

Price Point

Prices start at £399 with the average cost of the dresses at City Prom at £520, a few very special ones are up to £800. We have something for everyone including a few left-over sale items too. For more info about a particular style or price just give us a call, we may be able to find you a similar style within budget from our varied collections. Remember these dresses are designer prom dresses and are not available in the high street, as an authorised stockists of the brands Mori Lee Prom, the fabulous Ellie Wilde Prom, and Colette, and award winning designer brands Sherri Hill, and Amarra Prom we are the only boutique stocking these dresses in Cardiff.

Please note due to the seasonal nature of prom business City Prom operates on an appointment only basis, please make an appointment before traveling as the boutique may be closed.

Appointments at City Prom -when and how to book?

Once you have a confirmed date for your prom then book your appointment at City Prom too. We offer appointments Tuesday to Friday 12pm-6pm, 10-6 on Saturday & Sundays. Securing your dress four months before your prom date is advised although some families prefer to plan earlier. It has also been known for customers to purchase on prom night, although we do not recommend this.

Is there a charge for appointments at City Prom?

Only during peak season, you will be advised if your requested date is during peak season. (February half term and other special promotional events) 

Due to the seasonal nature of the prom business our peak season is from January to July. School holidays and special promotional events do get extremely busy, and we need to limited appointments during these times. To avoid no shows and cancelations we find it necessary to charge for appointments during these peak periods. We have learnt in over fifteen years in the prom business that a quality lengthy appointment in one store, where the gowns are beautifully displayed and in excellent condition is the preferred choice of the City Prom customer. You will be advised at the time of making your enquiry if an appointment is within our peak season. 

Where we do charge for an appointment, the fee of £15.00 is for your first hour long private appointment. This covers a private style consultation which is invaluable even if you choose not to purchase on the day. If you do find your dream dress with us then this amount is fully redeemable against any purchase made on the day of your appointment or at a second follow up appointment

Want more Info? Call City Prom- Prom Dress shop in Cardiff

02920 363582 or Mobile 07813 133794 or complete your details below and we will be in touch.

Style enquiry. Best time to call. Any special requests.

City Prom in Cardiff, South Wales,  established in Sept 2008, celebrating over fifteen years as stockists of designer prom dresses by Sherri Hill, Mori Lee, Ellie Wilde, Colette, Amarra Prom, and La Femme prom dresses.

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